Ohme Home Pro EV Charger – Instructions & Support
Here’s everything you need for your Ohme Home Pro EV charger, including the manual,
a few quick checks, and a support chat for basic user questions.
Manual
You can open or download the full Ohme Home Pro product manual here.
The manual linked above is the product manual for the Ohme Home Pro. It lists 230V AC,
32A / 7.4kW output, 5m or 8m cable options, IP55 rating, and 2G/3G/4G data communication. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
Quick Help
How to start charging
- Plug the tethered cable into your vehicle.
- Charging is usually managed through the Ohme app.
- If smart charging is enabled, charging may start later to suit schedules and off-peak settings. The manual notes default weekday restrictions until schedules are set in the app. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
How to stop charging
- Stop the session in the Ohme app if needed.
- Once charging has ended, unplug from the vehicle.
How to reset the charger
- Turn the charger supply off at the local isolator.
- Wait at least 5 to 10 seconds.
- Turn the power back on and allow the unit to restart.
- The manual states the unit can be reset by power cycling, and in some cases by unplugging and re-plugging the vehicle. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
If it’s not charging
- Check the charger has power.
- Check your consumer unit has not tripped.
- Make sure the cable is fully connected to the vehicle.
- Check the Ohme app for any charging schedules, pauses, or tariff-related delays.
- If mobile signal is poor, the manual says the unit may behave like a basic charger and may not schedule a charging session. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
The manual states there are no user-serviceable parts, and damaged units should not be used. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
Using the Ohme App
Downloading the Ohme app is part of setting up the charger, and the manual says the app is
used to pair the charger and manage charging behaviour. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
The manual also explains that default weekday charging restrictions apply when the unit is first installed,
and those default times are automatically disabled once charge schedules are set up in the app. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
The charger supports smart features over a mobile data connection and is preconfigured to connect automatically. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))
Care and Maintenance
The manual says the Ohme Home Pro can be cleaned with a soft damp cloth and that cleaning agents
and solvents should be avoided. It also says the charger is maintenance free. ([supersparkie.com](https://usercontent.one/wp/www.supersparkie.com/wp-content/uploads/2026/04/Ohme-Home-Pro-Product-Manual-v1.6-1.pdf))